Your personal data is a matter of trust — and Stake Casi is committed to protecting it. This page explains, in plain language, what information we collect, why we collect it, where it goes, and what rights you have.
Six of the most important aspects of how Stake Casi handles your data:
We collect the name, mobile number, email address, and payment details provided at registration. Transaction records and device information are also stored automatically.
Your data is needed for account management, payment processing, security verification, and legal compliance — not for advertising or sale.
256-bit SSL encryption, two-factor authentication, and data stored on isolated servers. Regular security audits are conducted to identify and address vulnerabilities.
Stake Casi does not sell your data. However, limited information may be shared with trusted partners for payment processing and KYC verification.
You have the right to access, correct, delete, and object to the processing of your personal data. Simply contact our support team.
Cookies are used to improve your experience. Non-essential cookies can be disabled through your browser settings.
When you use the Stake Casi platform, you share certain information with us. Managing that data responsibly is our obligation — and one we take very seriously.
This privacy policy applies to the Stake Casi website and all its digital services. It clearly sets out what data is collected, why it is collected, how it is kept secure, and what rights you have. We have intentionally written it in plain language so that any user can understand it.
Stake Casi adheres to international data protection standards. We believe transparency is the foundation of trust — so there is nothing hidden or unclear here.
Please read this policy carefully. By continuing to use Stake Casi's services, you are considered to have accepted this Privacy Policy. If you have any questions, please contact our support team.
Stake Casi collects data in two ways — what you provide directly, and what is automatically gathered as you use the platform.
Information You Provide Directly:
Automatically Collected Information:
We never collect your mobile banking PIN or password. Stake Casi will never ask for this information — if anyone does, it is a scam.
Stake Casi uses your data only for specific, defined purposes — nothing beyond that. There is a clear reason behind every use of your information.
Stake Casi does not sell your data to advertisers or use it for third-party targeted advertising.
Stake Casi does not retain your data for longer than necessary. How long data is kept depends on the type of information and applicable legal requirements.
| Type of Data | Retention Period | Reason |
|---|---|---|
| Account Information | For the Lifetime of Your Account | For Service Operations |
| Transaction Records | 5 years | Legal and Regulatory Obligations |
| KYC Documents | 5 years | Anti-Money Laundering Regulations |
| Communication Records | 3 years | For dispute resolution |
| Login & Device Logs | 1 Year | Security Monitoring |
| Cookie Information | 30–365 days | By Cookie Type |
Once the designated retention period has ended, data is securely deleted or anonymised in a way that can no longer be linked to any individual.
Stake Casi does not sell your personal data to third parties. However, limited information may be shared in certain circumstances:
Every party with whom data is shared is bound by a confidentiality agreement and cannot use that data for any other purpose.
Stake Casi uses cookies on its website. Cookies are small files stored in your browser that help improve your experience on the platform.
Types of cookies used by Stake Casi:
Used to maintain login sessions, store security tokens, and remember your language preference. These are essential for the site to function properly and cannot be disabled.
To analyze which pages load most frequently and where errors occur. All such data is anonymized — no individual user can be identified.
To remember your preferences — such as language settings and notification choices. Disabling these means you will need to reset them each time you log in.
Used to understand overall user behavior for feature improvement. Can be disabled through your browser settings or via the consent banner shown on your first visit.
You can delete existing cookies or block new ones at any time through your browser settings. Note that disabling essential cookies may affect the functionality of certain features.
Stake Casi follows the highest industry standards to protect your data. Security is never just a feature — it is a fundamental responsibility.
You Can Play a Role in Your Own Security: Use a strong password, keep 2FA enabled, and report any suspicious activity to us immediately.
You have specific rights over your data, and Stake Casi fully respects each of them:
If you would like to know what information Stake Casi holds about you, submit a request to our support team. All data will be provided within 30 days.
You can request corrections to any inaccurate or outdated information. Some details can also be updated directly in your account settings.
After closing your account, you may request deletion of your personal data — except for information we are legally required to retain.
To stop receiving promotional emails or SMS, click the "opt out" link in any message or turn off notifications in your settings.
To receive a copy of your account data in a readable format, please submit a request to our support team.
You can object to your data being processed for specific purposes — such as analytics or profiling.
Stake Casi's services are intended for users aged 18 and above only. We do not knowingly collect any personal data from minors.
If it is found that a minor has created an account using false information, that account will be immediately closed and all associated data will be deleted.
If you believe a minor is operating an account on Stake Casi, please notify our support team.
Age verification is Stake Casi's top priority. Date of birth is confirmed during the KYC process.
Stake Casi may update this privacy policy at any time. Changes may be necessary due to technological developments, new legal obligations, or improvements to our services.
The most current policy will always be available on this page. If you need a previous version, please contact our support team.
For any questions, requests, or complaints regarding this privacy policy, please contact Stake Casi:
For formal data requests, you may be asked to verify your identity — to ensure your information is not disclosed to anyone else.
Your privacy matters to us. Let us know about any concerns — we're always here to help.
At Stake Casi, privacy isn't just about legal compliance — it's a reflection of the respect we have for our users. The information you share with us is used solely to provide you with our service.
Many online platforms sell user data to advertisers or use it for targeted advertising. Stake Casi does not and will not do this. Our business model does not rely on selling data.
Data security is especially important for users in Bangladesh, where online identity theft and fraud are on the rise. At Stake Casi, your mobile number, banking details, and ID documents are all protected with the highest level of security.
KYC stands for "Know Your Customer" — it's the process of verifying a user's identity. Many people find it inconvenient, but it's actually there to protect you.
Imagine someone using your identity to open an account on Stake Casi and attempting to withdraw funds. Without KYC, this would be possible. With KYC, identity is verified at the point of withdrawal — so fraudsters cannot succeed.
At Stake Casi, KYC documents are processed exclusively by specialist automated verification systems. Human staff only review a submission if the automated process flags an issue. In all cases, your data is protected with 256-bit encryption.
You upload documents on a secure page via a directly encrypted connection.
Specialist software verifies the authenticity of documents and the accuracy of information.
Once verified, your data is stored on encrypted servers for the duration required by law.
Documents are securely deleted after the legally required retention period has expired.